There are a number of domain renewal scams operating at the moment and it is easy to be tricked by them as they are very well done. Here are some tips to look out for.
Domain name renewal scams can work in one of two ways:
- You might be sent an invoice for a domain name that is very similar to your current domain name – the scammer hopes that you don’t notice the difference and just pay the invoice.
- You could be sent a letter that looks like a renewal notice for your actual domain name, but is from a different company to the one you have previously used to register your domain name.
Steps to take:
- Check that the domain name listed on the invoice is the same as your actual domain name. If it is the same, also check to make sure that the invoice is from the company that you have used to register your domain name.
- Check the website address carefully. Scammers often set up fake websites with very similar addresses.
- Know when your current registration expires to make sure you are not paying when you don’t have to.
- You can contact your local office of fair trading, ASIC or the ACCC for assistance.
- If you purchased your domain name through TotaleSolutions the only invoice you should receive for your domain name renewal would be from us.
If you receive a letter through the mail or via email requesting a payment for domain name renewal and you are not sure if it is legitimate – give us a call – there are ways we can verify who your domain name has been registered with and when it is due for renewal.